UK-wide · 50+ PCNs · 300+ GP surgeries
Clinical Support Built Around Your Practice.
From pharmacist and GP workforce support to medicines management, clinical projects and additional appointment capacity, BCS helps healthcare organisations access the support they need. Truly bespoke — built around you.
Bespoke Clinical Services supports 50+ Primary Care Networks and 300+ GP practices across the UK with a network of 150+ clinical pharmacists, delivered from two hubs in London and Halifax.
Start here · The right service for you
What does your practice need help with?
Our most popular services
Where most organisations start
Clinical Pharmacist Support
Experienced clinical pharmacists, full or part time, who take medicines work off your GPs.
Learn more →Structured Medication Reviews
Thorough, person-centred SMRs for the patients who need them most.
Learn more →Repeat Prescribing Support
Safe, efficient repeat prescribing that frees up GP and admin time.
Learn more →High-Risk Medicines Monitoring
Making sure patients on high-risk drugs are monitored safely.
Learn more →Remote GP Workforce Support
Qualified GPs working remotely under your clinical governance to clear GP workload.
Learn more →GP-Led Medicines Management Team
A complete medicines team: pharmacists do the medicines work, a GP makes the medical decisions.
Learn more →Mini Medicines Management Team
A small, part-time medicines team for practices that don't need full-time staff.
Learn more →Clinical Backlog Recovery
One project team clearing several backlogs at once.
Learn more →Flexible ways to work with BCS
Commission exactly what you need
No two organisations are the same, so no two BCS services are either. Some arrangements may be supported through eligible ARRS funding — not all are.
Who we support
Built for your organisation
Not sure which service you need?
Tell us what's taking up your team's time. We'll help you find a suitable BCS service.
Proactive care. Outcome. Value. Impact.
More than extra capacity.
Structured, supported clinical work.
Medicines sit at the centre of risk, cost and workload in primary care. Most services add capacity — we add structure, supervision and clear activity reporting.
PCNs supported
GP practices supported
Clinical pharmacists
Our service model
A three-layer model built for PCNs
We've moved beyond hourly pharmacist supply. Every contract runs across three integrated layers — so activity is always tied to outcomes, and outcomes are always tied to value.
Core Delivery
Structured medication reviews, high-risk drug monitoring, repeat prescribing optimisation and medicines reconciliation — delivered to one standard across every PCN.
Outcome Programmes
Defined patient cohorts. Clear interventions. Measurable outcomes. Four structured programmes targeting the exact risks PCNs are accountable for.
Impact Reporting
Monthly reports showing cost saved, risk reduced, GP workload released and target performance improved — powered by the BCS Impact Dashboard.
Structured programmes
Programmes, not ad-hoc work
High-Risk Medicines
DOACs, methotrexate, lithium, opioids — identifying and managing unsafe prescribing, ensuring monitoring compliance.
Polypharmacy & Frailty
Patients 65+ on 8+ medications. Reducing medicines burden, improving safety in elderly cohorts.
GP Workload Reduction
Queries, repeats, LTC reviews — structured systems that release GP appointments back to urgent and complex care.
Cost Optimisation
Prescribing efficiency, deprescribing where appropriate, switches that deliver measurable budget savings.
The BCS Impact Dashboard
You need to know what's happening. We show you.
Built in-house specifically for the PCNs we work with — the BCS Impact Dashboard goes beyond activity reporting to track where risk is being reduced, where workload is being released, and where outcomes are improving.
- Reviews completed & high-risk patients managed
- Monitoring gaps closed
- Medicines optimised & interventions made
- Risk reduced & workload released
- QOF, IIF and access progression
Flexible support
When you need us, how you need us.
Not every PCN need fits a 12-month service. We also cover gaps at short notice, help you review funding options for any ARRS underspend, and deliver ICB-level projects to local frameworks.
Ad-hoc pharmacist support
Short-notice cover for leave, vacancies or a single time-limited piece of work — same BCS standard, same QA, no long-term commitment.
ARRS underspend support
Have unused workforce funding? We can discuss pharmacist or pharmacy technician capacity and the right commissioning route. ARRS reimbursement depends on the eligible role, delivery arrangement and current NHS requirements; short-term projects are not automatically eligible.
ICB-level project delivery
Medicines optimisation projects at ICB and place level, delivered to your local framework, formularies and reporting requirements.
How a service with BCS begins
From discovery call to live service.
No two practices are the same. So we don't start with a contract — we start with a conversation. Here's the journey, end to end.
We don't disappear after go-live — we get closer. Named ops lead, always-open channels, honest feedback both ways. Professional in delivery. Personal in relationship.
Network Contract DES 26/27
Fully aligned to the 2026/27 PCN contract
Our service model is built around the 2026/27 PCN contract — eligible ARRS roles where requirements are met, structured medication reviews, data and analytics obligations, IIF/QOF performance and Enhanced Access cover.
Our HUB-based model
The only company that does it like we do.
Two operational hubs — London and Halifax — give us the coverage of a national provider with the consistency of a single, standardised service. Every pharmacist, every PCN, working to the same intranet-driven protocols.
One system. One standard.
Two hubs covering London to Yorkshire.
The engine behind delivery
Four teams. One outcome.
We don't just send pharmacists into your practice. A structured operating team sits behind every contract — making sure quality, value and impact are protected at every step.
PCN Management
Quarterly reporting, SNOMED-coded dashboards and regular practice meetings — managing every aspect of your relationship with BCS.
Quality Assurance
Pharmacist appraisals, significant event analysis and annual consultation quality reviews across all 50+ PCNs we support.
Training & Development
Structured induction, weekly GP-supervised sessions, fortnightly training, clinical gems and CPPE pathway support.
Practice Support
Day-to-day operational support for pharmacists and practices — workloads managed, queries answered, service running smoothly.
Training & Development
Building the pharmacy workforce of tomorrow
Our in-house T&D team delivers CPD for working pharmacists and structured training for university students preparing to enter primary care. Real cases, real cohorts, real outcomes — the same model we run for our PCNs.
Recognised expertise
Three awards — and counting.
Including "Professional Service Provider of the Year" finalist. Recognised by industry peers and the NHS Confederation for the way we deliver pharmacy services to primary care.
Case study
Hindley PCN: outcomes you can measure.
How structured medication reviews, high-risk monitoring and the BCS Impact Dashboard have supported safer prescribing and freed up GP time for one of our longest-standing PCN partners.
Read the case studyIntegrated working
Clinicians who work as part of your PCN team, with clear activity reporting you can share with your ICB.
Clinical supervision
A senior pharmacist supervises every BCS clinician, so complex medicines work is properly supported.
Responsive mobilisation
When time or funding is short, we help you plan suitable work quickly and report on what was delivered.
Insights
From the BCS team
DES Analysis
What the DES 26/27 means for PCN medicines optimisation
Strategy
Why staffing supply is the wrong model — and what to replace it with
Quality
Inside our QA framework: how we audit our own clinical work
Ready to move from activity to outcomes?
Book a 30-minute discovery call with our Head of Service Development. We'll map BCS to your PCN's specific DES priorities.